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Dismissal for Failure to Exhaust Administrative Remedies

Maurice Dosso v. United States Postal Service, Civil Action No. CCB-10-1703 (D. Md. November 24, 2010) | View pdf

The Honorable Catherine C. Blake dismissed Plaintiff's Complaint for breach of contract filed against the United States Postal Service ("USPS") for failure to exhaust administrative remedies. Plaintiff claims that he shipped a laptop computer to West Africa, but as the computer allegedly never arrived, he sought insurance indemnification from USPS.

Several weeks after sending the laptop from the Landover, Maryland USPS location, Plaintiff contacted the international Express Mail inquiry center and initiated an inquiry regarding his shipment. By letter dated six months later, the USPS provided notice to Plaintiff that his claim could not be processed until he provided "evidence of value" in the form of a receipt of purchase for the laptop or a website printout evidencing the computer's value accompanied by a signed statement indicating the reason for his failure to produce a receipt of purchase. The USPS did not insist upon the original receipt for the actual computer as Plaintiff indicated previously that he had lost the original purchase receipt. Plaintiff did not respond to that letter.

Plaintiff filed this breach of contract action seeking insurance indemnification for the lost computer. The USPS filed a Motion to Dismiss for Failure to Exhaust Administrative Remedies.

Plaintiff argued that he should be excused from exhaustion of administrative remedies for three reasons. First, he argued that the government now has sufficient information to process his claim because in response to the instant Motion to Dismiss, he provided the requested declaration and computer printout information. The Court decided that the declaration did not cure his failure to exhaust administrative remedies because he was required to file the declaration before the lawsuit.

Second, Plaintiff claims that he never received correspondence from the USPS providing a final decision on his claim. However, he conceded that he received the correspondence from the agency stating that he needed to provide a website printout of the computer showing its value and a signed statement. He acknowledges that he never performed such task.

Third, Plaintiff argued that he did not have notice of the administrative procedures required by the International Mail Manual ("IMM"). The Court explained that the IMM is incorporated by reference into the Code of Federal Regulations and is thereby deemed published. Additionally, the IMM is available online.

The Court noted that none of these arguments fall within any of the recognized exceptions to the general rule that parties must exhaust administrative remedies before challenging the action in court. There are five (5) recognized exceptions, including: 1) no facts are disputed; 2) the disputed issue is outside of the agency's expertise; 3) the agency may not have the authority to challenge its decision in a way that would satisfy the challenger's objection; 4) requiring resort to the administrative process may prejudice the litigant's court action; and 5) the administrative process may be inadequate because of agency bias.

Plaintiff was deemed aware of the IMM procedures for filing a request for insurance indemnification from the USPS for a lost package. Furthermore, Plaintiff failed to comply with the procedures when he did not provide evidence of value as requested by USPS. Accordingly, the Court dismissed Plaintiff's action for breach of contract based on failure to exhaust administrative remedies.


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