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FEMA's Failure to Inform Public Constituted an Abuse of Discretion

Moffett v. Computer Science Corporation, No. PJM 05-1547 (D. Md. August 2009)

In September 2003, Hurricane Isabel struck Maryland causing many residents to suffer severe property damage. At that time, several Maryland residents were insured by the Federal Emergency Management Agency ("FEMA") and several independent insurance carriers under the National Flood Insurance Program. The terms and conditions of the flood insurance coverage were fixed by FEMA regulation in the form a Standard Flood Insurance Policy ("SFIP"). The SFIP, required insureds, within sixty days of flood loss, to submit a proof of loss form detailing the nature, cause, and monetary value of any damage in order to collect on a claim.

Plaintiffs, Maryland residents seeking to recover for flood losses caused by Hurricane Isabel, failed to file proof of loss forms within sixty days of flood loss, as required by the SFIP; therefore, their claims were denied. At the time of denial, Plaintiffs were unaware that: 1) federal regulations permitted them to request waiver of the deadline for filing proofs of loss; and 2) the Federal Insurance Administrator had authority to grant such waiver requests, at his discretion. See 44 C.F.R. § 61.13(d) (2008).

In 2007, four years after Hurricane Isabel, FEMA announced that in 2004, it had granted waivers of the proof of loss filing deadline and, for the first time, it publicly articulated the criteria for receiving such waivers. Upon finding out about the waivers, Plaintiffs, whose claims had previously been denied for failing to timely file a proof a loss form, requested waiver of the proof of loss filing deadlines. FEMA subsequently denied Plaintiffs' waiver requests, causing Plaintiffs to seek judicial review of FEMA's decision.

FEMA opposed judicial review of its decision to deny the waiver requests by arguing that the Federal District Court only had authority to review denials of claims of loss on the merits, not denials of waiver requests. Plaintiffs, in turn, argued that the waiver requests constituted "claims" which may be reviewed by the United States District Court, pursuant to 42 U.S.C. § 4072 (2006).

The Court considered the term "claim" to be ambiguous and adopted the construction that was most favorable to the insured, therefore the Court held that a request for a waiver of proof of loss deadline to submit a claim for payment of the loss itself is a "claim" and therefore is reviewable by a federal district court.

The Court reviewed such denials under the arbitrary, capricious, and abuse of discretion standard and held that, because the criteria for obtaining waivers was not publicly known, FEMA's failure to disclose that such waivers were available was arbitrary and capricious and constituted an abuse of discretion.

The Court found that, as a matter of law, all proof of loss forms filed by Plaintiffs must be deemed timely filed.


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